What is a White Label Tool?
White Label is a partner tool that allows you to customize a subdomain, so you can offer tickets in co-branding with 12Go.
Where Do I Set Up the 12Go White Label?
You can set it up in the dashboard: https://agent.12go.com/whitelabel/
There are 2 types of white labels:
- Set up on the 12go.com website, for example, yourbrandname.12go.com
- Set up on your own website, for example, tickets.yourbrandname.com
White Label Set Up on 12Go
All you have to do to request this white label is go to https://agent.12go.com/whitelabel/ and insert your own brand name in the corresponding field, then press “Add white label”.
White Label Set Up on Your Own Website
The second option provides a smoother experience for the visitors that you would like to stay on your website.
To request such a white label, please follow these steps:
- create a subdomain on your own website. This subdomain will become a white label.
- change your DNS settings by writing the CNAME record (add CNAME whitelabel.12go.asia) for the domain you want to use as a white label.
- go to https://agent.12go.com/whitelabel/ and request a white label along with the reason why you think this option will work best for you.
What Can I Customize on the White Label?
Basic Settings
Logo URL – insert your full URL with the logo image, which will be displayed in the header
Page title – white label homepage title as seen in the browser tab
Page H1 – set up the main page header
Color scheme – choose one of 7 color schemes to fit the design of your own brand
Advanced Settings
To set up the advanced settings, please contact our team and we will assist you.
Footer – you can choose whether to display it or not
Search form and results filtering – choose to show only selected countries, operators, or types of transport
Delete country blocks on the main page – let us know if you would like to delete any country from the home page of the white label, or add a new one
Google Analytics – let us know if you would like to set up a GA4 code on your white label
If you’ve got any questions, contact us via affiliate@12go.asia or via a feedback form.